We understand how much effort and emotion go into your fertility care. That is why we have made it easier to manage your journey with a secure place to access everything you need.
Our secure eIVF patient portal allows you to stay connected and informed. Your patient portal allows you to:
Your patient portal is available via a website for easy access via a computer and also via the eIVF CareSync mobile app. We recommend logging into your portal for the first time via the website on either a PC or tablet.
To access using the eIVF CareSync app, you will need to utilize the following practice ID: P323008
Paying for your care should be simple, secure and stress-free. Through our PersonaPay portal you can:
Patients can make a payment in the following ways:
Self Service
Contact MCRM Fertility
Note: For services prior to 8/25/2025, payments are to be made via eIVF and for dates of service on or after 8/25/2025, payments are to be made via PersonaPay. Please note, you may have balances within each portal.
Please note: On August 25, 2025 we changed billing systems from eIVF to Azalea PersonaPay.
Please check the date of service on your bill to determine which link you should use to pay your bill.
If your bill was for services prior to August 25, 2025, please click to make a payment via eIVF:
If your bill was for services that occurred on or after August 25, 2025, please click to make a payment via Azalea’s PersonaPay portal:
You may receive a bill from both eIVF and Azalea as we transition. Please only pay Azalea for services on or after August 25, 2025.
If anything is unclear, our Central Billing Office customer services team is available to assist you. Please call us at 888-540-6619
